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Dealing with Difficult People

Gomediate’s popular half-day workshop is now available to be delivered onsite at your convenience. Whether you are private, public or charity sector, your team will love this training workshop. Here’s what a few recent learners had to say:

‘All of it was very interesting to learn how to deal with different things.’
Care Assistant

‘Workshop was really enjoyable. Loved the role plays and group involvement. Well done.’
Youth Participation Worker

‘Really enjoyed the session.’
Support Worker

‘Very enjoyable and interactive, Learnt some useful skills.’
YEI Administrator

‘Thoroughly enjoyable.’
Care Assistant

‘Enjoyed every minute. Thanks Mike.’
Care Assistant

‘I really enjoyed today. Had a good laugh.’
Care Assistant

The workshop includes:

  • Types of difficult people
  • What drives difficult behaviour
  • How to respond
  • Listening skills
  • Being assertive
  • Verbal de-escalation
  • Looking after yourself

This half-day course is just £500 (no VAT) and we come to you! I recommend a maximum of twelve learners but that’s up to you.

Contact me for more details on 07933 294 292 or at mikejames@gomediate.co.uk