I returned home Wednesday from Sunderland.  I had delivered training to staff at Together for Families, a great team of professionals who are helping children and parents (and other family members) on Wearside.  It was a three day training course and covered the theory and practice of mediation.  The training included:

  • What is mediation?
  • What mediators do (and don’t do)
  • Conflict management styles
  • The mediation process
  • The five stages of mediation
  • SMART agreements
  • Keeping everyone safe
  • Co-working
  • Mediatable and non-mediatable issues
  • Getting past ‘No’
  • Staying impartial
  • Win/Win outcomes
  • Dealing with difficult behaviours
  • Remaining non-judgemental
  • Shuttle mediation
  • Where next?

We looked at the differences between family mediation and Family Group Conferencing.  It was a productive three days.  If you are interested in gomediate’s training in mediation, family group conferencing or restorative practice give me a call on 07933 294 292.

Three Days Training in Sunderland