Gomediate

How to make a complaint? Well, not like him! There are some things that work well, and some things that don’t. Getty angry or even abusive is definitely in the second of these two categories. For one thing, it can

This is something I brought away with me when Unite Mediation closed. I use it in my Dealing with Difficult People training. What have you done to bring a tricky situation to a successful conclusion? Defusing strategies Your own behaviour

Good training, bad training and training that’s, well, just plain ugly! I once attended a half-day workshop on Time Management and the instructor was fifteen minutes late. At first I thought it was part of the training, but no. I’m

Last week I completed a two-day Mental Health First Aid course with Redcar & Cleveland Mind. It was excellent. It was also free! It’s usually £300 (or £360 if the agency delivering it is VAT registered). But I digress. I

When I set up Gomediate in early 2017 my intention was to deliver mediation, restorative justice and training in both of these areas. I have pretty much achieved this and have managed to secure training work outside of the North

It is just over a year since Unite Ltd closed and I was made redundant. I set up Gomediate not knowing what the future held. I had never set up a business. It was the first time that I was

I’ve worked with a lot of families over the years.  When I am training family mediators I often tell them about a family I worked with during my time at Unite Ltd.  I was working with my colleague Jo.  I had met the family

It is exactly six months since I became jobless.  The charity (Unite Ltd) that I had worked for since 2005 closed and I and my colleagues were made redundant.  A few of us set up our own businesses; not surprising

I returned home Wednesday from Sunderland.  I had delivered training to staff at Together for Families, a great team of professionals who are helping children and parents (and other family members) on Wearside.  It was a three day training course